Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

These terms apply to all visitors, customers, users, and anyone who accesses or uses the services provided through our website.

2. Website Usage

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation of the website or the rights of other users.

• Do not use the website for fraudulent or unlawful activities.
• Do not attempt unauthorized access to our website or systems.
• Do not upload malicious software, viruses, or harmful code.
• Do not misuse, copy, or reproduce website content without permission.
• Do not use our website to infringe the rights of others.

3. Products and Plant Information

Faizul Nursery Showroom offers a variety of plants, flowers, gardening products, and related services.

We make reasonable efforts to ensure that product names, descriptions, photographs, sizes, prices, and other information displayed on our website are accurate.

Product images should therefore be considered representative and may not always show the exact individual plant that you receive.

4. Prices and Availability

All product prices and availability displayed on our website are subject to change without prior notice.

• Products are subject to availability.
• Prices may change at any time.
• Products may be discontinued without prior notice.
• We reserve the right to correct pricing or technical errors.
• Additional delivery charges may apply where applicable.

5. Orders

When you place an order through our website, you are requesting to purchase the selected products.

Orders are subject to product availability, verification of customer information, and successful payment where applicable.

We reserve the right to cancel or refuse an order in circumstances including product unavailability, incorrect pricing, incorrect customer information, suspected fraudulent activity, or technical errors.

6. Payments

Where online payment options are available, customers must provide accurate payment information and authorize the applicable transaction.

Payments may be processed through third-party payment providers. We are not responsible for interruptions, delays, or failures caused by banks, payment gateways, network providers, or other third-party services.

7. Delivery and Shipping

We make reasonable efforts to process and deliver orders within the estimated delivery timeframe communicated to the customer.

Delivery times may be affected by weather, transportation issues, product availability, holidays, local restrictions, or circumstances beyond our reasonable control.

8. Returns and Replacements

Returns and replacements are governed by our Return & Replacement Policy.

If a product arrives damaged, defective, or substantially different from the product ordered, customers should contact us as soon as possible after delivery.

We may request photographs or videos of the product and packaging to verify the reported issue.

Please refer to our Return & Replacement Policy for complete information.

9. Plant Care Responsibility

Plants are living products and their health depends on proper care and environmental conditions after delivery.

Customers are responsible for providing appropriate:

• Watering
• Sunlight
• Temperature
• Soil and drainage
• Fertilization
• Pest and disease management

We may provide general plant-care information, but we cannot guarantee plant growth, flowering, fruiting, or survival where the plant's condition is affected by care or environmental conditions after delivery.

10. Customer Accounts

Certain features of our website may require customers to create an account.

• Provide accurate information during registration.
• Keep your account credentials confidential.
• Do not share your password with unauthorized persons.
• Notify us if you suspect unauthorized access.

11. Reviews and User Content

If you submit reviews, comments, photographs, feedback, or other content to our website, you must ensure that such content is lawful, accurate, and does not violate the rights of any third party.

We reserve the right to remove content that is inappropriate, misleading, offensive, unlawful, or unrelated to our products and services.

12. Intellectual Property

All original content available on this website, including text, photographs, graphics, logos, product descriptions, icons, designs, and other materials, is owned by or licensed to Faizul Nursery Showroom unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

13. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These third-party services operate under their own terms and privacy policies. Faizul Nursery Showroom is not responsible for the content, availability, or practices of third-party websites and services.

14. Privacy

We may collect and process information necessary to provide our products and services, process orders, communicate with customers, and improve our website.

For complete information about how we collect, use, and protect personal information, please read our Privacy Policy .

15. Limitation of Liability

To the extent permitted by applicable law, Faizul Nursery Showroom shall not be responsible for losses resulting from circumstances including:

• Improper plant care after delivery.
• Incorrect information provided by the customer.
• Third-party delivery or payment failures.
• Temporary website unavailability.
• Unauthorized access caused by compromised credentials.
• Natural variations in living plants.
• Events beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded under applicable law.

16. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where such failure is caused by circumstances beyond our reasonable control.

• Natural disasters
• Extreme weather conditions
• Floods or fires
• Transportation disruptions
• Government restrictions
• Strikes or service interruptions
• Major technical failures
• Other unforeseen circumstances

17. Changes to Terms

Faizul Nursery Showroom reserves the right to update or modify these Terms & Conditions from time to time.

Any updated terms will become effective when published on this page. We recommend that customers periodically review this page.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to the use of this website, products, orders, or services shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

19. Business Information

Faizul Nursery Showroom

Village: Bilal Pat
Post: Asmoli
District: Moradabad
Uttar Pradesh, India

Phone:
+91 9193394001
+91 7770000793

Email:
support@faizulnurseryshowroom.com
faizulnurseryshowroom@gmail.com